FAQs Archive | RYOT https://ryot.com/ufaqs/ For Smokers by Smokers™ Wed, 16 Jun 2021 04:30:17 +0000 en-US hourly 1 https://ryot.com/wp-content/uploads/2019/11/cropped-RYOT-Circle-Logo-White-compressor-3-32x32.png FAQs Archive | RYOT https://ryot.com/ufaqs/ 32 32 How can I contact Customer Service? https://ryot.com/ufaqs/how-can-i-contact-customer-service/ Thu, 30 Apr 2020 08:44:04 +0000 https://ryot.com/?post_type=ufaq&p=50634 You may reach Customer Service via sales@ryot.com.

How can I contact Customer Service?

]]> You may reach Customer Service via sales@ryot.com.

How can I contact Customer Service?

]]> When will I receive my order? https://ryot.com/ufaqs/when-will-i-receive-my-order/ Thu, 30 Apr 2020 08:43:30 +0000 https://ryot.com/?post_type=ufaq&p=50633 All orders are shipped within 1-3 working days of payment. See shipping for further details as there are many variations based on your location, however most orders are received within 1-5 working days.

When will I receive my order?

]]> All orders are shipped within 1-3 working days of payment. See shipping for further details as there are many variations based on your location, however most orders are received within 1-5 working days.

When will I receive my order?

]]> Is it safe to use my credit card on your site? https://ryot.com/ufaqs/is-it-safe-to-use-my-credit-card-on-your-site/ Thu, 30 Apr 2020 08:42:55 +0000 https://ryot.com/?post_type=ufaq&p=50632 Yes! We at RYOT.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Is it safe to use my credit card on your site?

]]> Yes! We at RYOT.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

Is it safe to use my credit card on your site?

]]> What is your Return Policy? https://ryot.com/ufaqs/what-is-your-return-policy/ Thu, 30 Apr 2020 08:41:54 +0000 https://ryot.com/?post_type=ufaq&p=50631 Please refer to Returns.

What is your Return Policy?

]]> Please refer to Returns.

What is your Return Policy?

]]> How can I pay at RYOT.com? https://ryot.com/ufaqs/how-can-i-pay-at-ryot-com/ Thu, 30 Apr 2020 08:40:35 +0000 https://ryot.com/?post_type=ufaq&p=50630 RYOT.com currently accepts Visa, MasterCard and American Express for all orders.

How can I pay at RYOT.com?

]]> RYOT.com currently accepts Visa, MasterCard and American Express for all orders.

How can I pay at RYOT.com?

]]> How does the charge appear on my Credit Card Statement? https://ryot.com/ufaqs/how-does-the-charge-appear-on-my-credit-card-statement/ Thu, 30 Apr 2020 08:39:28 +0000 https://ryot.com/?post_type=ufaq&p=50629 It will show on your statement as a charge from Volo Trading.

How does the charge appear on my Credit Card Statement?

]]> It will show on your statement as a charge from Volo Trading.

How does the charge appear on my Credit Card Statement?

]]> Do you charge Tax? https://ryot.com/ufaqs/do-you-charge-tax/ Thu, 30 Apr 2020 08:38:18 +0000 https://ryot.com/?post_type=ufaq&p=50628 Not on wholesale sales within the United States.

Do you charge Tax?

]]> Not on wholesale sales within the United States.

Do you charge Tax?

]]> What can cause my order to be delayed? https://ryot.com/ufaqs/what-can-cause-my-order-to-be-delayed/ Thu, 30 Apr 2020 08:36:59 +0000 https://ryot.com/?post_type=ufaq&p=50627 A) If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed. Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is […]

What can cause my order to be delayed?

]]> A) If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed. Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate.

B) If you are shipping to an address other than your billing address, your order may be delayed for additional confirmations.

What can cause my order to be delayed?

]]> How do you ship my order? https://ryot.com/ufaqs/how-do-you-ship-my-order/ Thu, 30 Apr 2020 08:35:40 +0000 https://ryot.com/?post_type=ufaq&p=50626 Depending on the products, all orders are shipped from either our fulfillment center in WA or warehouse in GA and delivered in standard brown boxes that are packed with care.

How do you ship my order?

]]> Depending on the products, all orders are shipped from either our fulfillment center in WA or warehouse in GA and delivered in standard brown boxes that are packed with care.

How do you ship my order?

]]> What is your Shipping Policy? https://ryot.com/ufaqs/what-is-your-shipping-policy/ Thu, 30 Apr 2020 08:33:44 +0000 https://ryot.com/?post_type=ufaq&p=50625 USA – The date you receive your order will depend on the shipping method you select. Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders ship within 1-3 business days from the time the order is placed. Please note that transit times for the […]

What is your Shipping Policy?

]]> USA – The date you receive your order will depend on the shipping method you select. Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders ship within 1-3 business days from the time the order is placed. Please note that transit times for the delivery method you select do not include order-processing time.

International – To help serve you better, international ordering is processed through one of our trusted partners in your area, please email us and we will re-direct you to the most suitable certified re-seller.

What is your Shipping Policy?

]]>