What can cause my order to be delayed?

A) If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed. Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate.

B) If you are shipping to an address other than your billing address, your order may be delayed for additional confirmations.

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