Privacy Policy
Last updated: October 17, 2026
RYOT® is operated by US REC Trading LLC (“RYOT”, “we”, “us”). We are committed to keeping your personal information accurate, confidential and secure. This policy explains what personal information we collect when you visit or buy from ryot.com (the “Website”), how we use and share it, and the choices you have.
By using the Website, which includes browsing it, you agree to this policy.
Who is responsible for your information
US REC Trading LLC is responsible for the personal information under its control. We have designated a Privacy Officer to oversee our compliance with this policy:
Privacy Officer
US REC Trading LLC
1690 Overhead Bridge Rd NE
Cleveland, TN 37311
[email protected]
Why we collect personal information
We collect, use and share personal information to provide the products and services you request, and to tell you about other products and services we think may interest you. We identify the reasons for collecting information before or at the time we collect it. In some cases the reason is clear and your consent is implied, for example when you give your name, address and payment details to place an order.
Consent
We collect, use or share your personal information only with your knowledge and consent, except where the law requires or allows otherwise. Providing personal information is always your choice. If you choose not to provide certain information, we may not be able to provide some products or services. We will not ask you to consent to more than is needed to supply the product or service you requested.
What we collect
We limit what we collect to what we need for the purposes described in this policy.
Device Information. When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect information about the pages and products you view, the websites or search terms that referred you, and how you interact with the Website. We collect this using:
- Cookies: data files placed on your device that often include an anonymous unique identifier.
- Log files: records of actions on the Website, including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- Web beacons, tags and pixels: electronic files that record how you browse the Website.
Order Information. When you create an account, place an order or try to place one, we collect your name, billing address, shipping address, payment information, email address and phone number.
Contact Information. When you contact us by email, phone or a form on the Website, we collect the information you choose to give us.
In this policy, “personal information” includes Device Information, Order Information and Contact Information.
How we use your information
We use your personal information to:
- Process and fulfill your orders, including payment, shipping, invoices and order confirmations
- Communicate with you about your orders, inquiries and account
- Screen orders for potential risk or fraud
- Send you information or offers about our products, in line with the preferences you have shared with us
- Improve the Website, for example by analyzing how visitors browse it and measuring our marketing
- Comply with applicable laws and respond to lawful requests
We use or share personal information only for the purpose it was collected for, unless you have consented otherwise or the law requires or allows it. We keep it only as long as needed for that purpose, or as long as the law requires.
Text messages
You are not required to agree to receive text messages from RYOT®. If you provide your phone number and opt in, you agree to receive text messages from RYOT® about your inquiry, your orders or our products and services. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Opting out may limit our ability to contact you about your orders.
We do not sell, rent, release or transfer your phone number or text message consent to any third party for their own marketing purposes.
How we share your information
We do not sell or rent your personal information. We share it only with service providers who help us run the Website and our business, and only for the services they provide to us. These include:
- WooCommerce, our e-commerce platform, and our website hosting provider
- Authorize.net, to process payments
- Sezzle, if you choose to pay in installments
- Reviews.io, if you leave a product review
- Google Analytics, to understand how visitors use the Website. You can read how Google uses personal information at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout
- Our email and text message service providers
We may also share personal information to comply with applicable laws, to respond to a subpoena, search warrant or other lawful request, or to protect our rights, property or safety, or that of others.
Accuracy
We keep personal information as accurate, complete and up to date as needed for the purposes it is used for.
Security
We protect personal information with safeguards suited to its sensitivity, and take reasonable precautions against loss and unauthorized access, use or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Access and correction
On request, we will tell you whether we hold personal information about you, how it is used and who it has been shared with, and give you access to it. You can ask us to correct it if it is inaccurate or incomplete. In some cases the law allows us to withhold information, for example if it refers to other people or for legal or security reasons. To make a request, email [email protected] or write to our Privacy Officer at the address above.
Marketing choices
You can opt out of marketing emails at any time with the unsubscribe link in any email, or by contacting us. If you opt out, we may still send you messages about your orders or account.
Cookies
Most web browsers accept cookies automatically. You can change your browser settings to block cookies or to notify you when one is sent. If you disable cookies, some parts of the Website may not work properly. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.
Other websites
The Website may link to third-party websites that this policy does not cover. We are not responsible for their privacy practices, so we suggest reading their privacy policies.
Age requirement
The Website is intended for adults aged 21 and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have, we will delete it.
Questions and complaints
Questions or complaints about this policy or how we handle your personal information can go to our Privacy Officer at [email protected] or by mail at the address above.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.
RYOT® is operated by US REC Trading LLC.